Following are the terms and conditions that constitute our Shipping and Return Policies.
All orders are processed within 1-3 business days (Monday - Thursday). Orders are not processed or shipped on weekends or holidays (listed below).
Orders are processed and shipped in the order they are received. Order fulfillment is dependent on our inventory levels.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Processing and shipping is subject to stock availability.
We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will fulfill the available products to you, and contact you regarding whether you would prefer to await restocking of the back-ordered item or if you would prefer for us to process a refund.
Shipping rates & delivery estimates
We offer FREE SHIPPING within the US for orders over $200.
We ship primarily by USPS and UPS.
Shipping charges for your order will be calculated and displayed at checkout. There is also a shipping estimator available in the shopping cart.
Shipping costs are calculated based on weight, dimensions, destination, and shipping method of the items in the order. Payment for shipping will be collected at the time of purchase.
Expedited shipping is available at check-out for an additional cost.
Delivery delays can occasionally occur. These are outside of our control and the carrier can be contacted for more information.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Bishop is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging material and damaged goods before filing a claim.
Bishop ships internationally!
If requested, we are able to ship international shipments by FedEx.
Generally, orders shipped internationally are in transit for 4 - 22 days. This varies greatly depending on the courier you have selected. We are able to offer a more specific estimate when you are choosing your courier at checkout.
Import Duties & Taxes
Bishop is not responsible for any import customs, duties, or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Import duties and taxes for international shipments may be liable to be paid upon arrival in the destination country. This varies by country, and Bishop encourages you to be aware of these potential costs before placing an order with us.
If you refuse to pay duties and taxes upon arrival at your destination country, the goods will be returned to Bishop at the customers expense, and the customer will receive a refund for the value of goods paid, minus the cost of the return shipping. The cost of the initial shipping will not be refunded.
Orders will not be shipped on any of the following Holidays:
If you are not completely satisfied with your purchased item, simply return it back within thirty (30) days for a full refund (less all shipping and handling charges).
If you need to exchange your product for a different type, style, or size just send it back to us and we will promptly ship you the new product (depending on stock availability).
Returns must be 100% complete, in original and resalable condition, with all original packaging, and contents. Only unused and undamaged products may be returned.
Packages must be returned prepaid—we do not accept C.O.D. deliveries.
If you have special shipping requests or questions regarding our policies, please email us at email@example.com or call (970) 306-6123 for assistance.